conditions générales de vente

使用条款概述

在整个网站中，“我们”和“我们的”指的是平台的技术运营商，可通过 URL https://foot-outlet.net 访问。联系邮箱：support@foot-outlet.net 通过访问本网站和/或进行购买，您即使用我们的“服务”并同意受这些服务条款的约束，包括此处发布的或可通过超链接访问的所有政策、通知和条件。这些条款适用于所有用户，包括但不限于访客、供应商、买家、第三方卖家或内容贡献者。该平台专门充当连接最终用户和外部卖家合作伙伴的接口。网站运营商不保证所引用的卖家或合作伙伴传输的产品、服务、期限或信息。请在进行任何导航或交易之前仔细阅读这些条件。通过访问本网站的任何部分，您确认接受所有这些条款。如果您不同意所有这些条款，则您不得访问本网站或使用任何服务。网站上提供的任何新工具或功能也应受这些条款的约束。我们保留随时修改、替换或更新这些条款的全部或部分内容的权利，恕不另行通知。您有责任定期查阅此页面。在任何修改发布后继续使用本网站，即表示您确认接受这些更改。

第 1 部分 - 网上商店使用条款

通过访问该平台，您确认您已达到您所在国家/地区适用法律规定的法定年龄，并授权您所照顾的未成年人在您的责任下浏览本网站。该网站的使用仅限于个人和非商业用途。您有责任确保所提供的服务的访问和使用在您的司法管辖范围内是合法的。如果列出的卖家提供的某些产品或服务违反您所在国家/地区的当地或国际法规，平台不承担任何责任。任何盗用、滥用或技术破坏（代码注入、病毒等）的企图都将导致立即且不可逆转地暂停对该网站的所有访问。运营商保留在不另行通知的情况下阻止任何涉嫌试图规避、欺诈或不合规使用的用户或 IP 地址的权利。

第 2 部分 - 一般条件

我们保留随时自行决定拒绝任何用户访问的权利，无需理由或事先通知，包括发生滥用行为、可疑活动或与我们的服务在技术或法律上不兼容的情况。您理解，您传输的数据（银行数据除外）可能会在各种技术网络上以未加密的形式传播，或者需要进行必要的调整以实现其在系统之间的路由和兼容性。支付数据始终通过安全的第三方提供商处理，并且绝不会直接存储在我们的服务器上。未经运营商事先书面授权，严禁复制、复制、转售或利用平台的任何部分、任何相关服务或任何联系方式的部分或全部。任何试图进行自动数据提取、竞争分析或未经授权使用我们的工具或内容的行为都将被视为违反这些条款，并可能导致起诉或永久驱逐。章节标题仅供参考，并不限制相关条款的范围。
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第 3 部分 - 信息的准确性、完整性和及时性

我们不保证本网站发布的信息的准确性、完整性或及时性。所有内容、视觉效果、描述、价格、截止日期或可用性仅供参考。它们并不构成任何形式的合同承诺，也不构成我们方面的隐性或显性保证。所显示的元素可能会根据所引用的第三方卖家、地理位置或咨询期而有所不同。某些内容还可能反映浏览时不适用的历史或促销数据。您同意自行承担使用本网站的风险，并理解我们不是所显示信息的直接发布者，且其更新可能依赖于外部合作伙伴。我们保留随时修改、暂停或删除网站任何内容的权利，恕不另行通知。在做出任何决定或订购之前，您有责任根据您的情况自行核实信息的准确性或相关性。

第 4 部分 - 服务和价格的修改

除非另有说明，网站上显示的价格均以欧元表示，不含税（HT）。最终金额可能因所列第三方卖家的位置、付款方式或政策而异。我们不收取、报告或汇出任何增值税、地方税或关税。每位客户都有责任核实、申报并履行其居住国适用的任何税收或海关义务。通过下订单，您承认并接受这一专属责任。我们保留随时更改价格、暂停或停止任何产品或服务的权利，恕不另行通知。这些变化可能会由列出的第三方卖家或平台的合作伙伴运营商应用。如果网站上显示的产品或服务发生价格变动、更新、暂停或暂时或永久中断，平台对客户或任何其他第三方不承担任何责任。如果海关当局或任何承运人拦截、扣押或销毁包裹，则不得向平台要求任何赔偿或补偿，平台仅作为买卖双方之间的技术中介。
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第 5 部分 - 产品或服务（如适用）

平台上提供的某些产品或服务可能只能在线访问。数量有限，且可能随时更改，恕不另行通知。任何退货、换货或退款请求均严格遵守相关第三方卖家所定义的条件。某些产品可能具有仅用于描述或美观目的的视觉元素、名称或独特标志。本平台并不拥有或主张对所提及的商标的任何知识产权，并且与相应的权利人没有任何官方关联、授权或合作关系。我们展示的视觉内容仅供说明之用。由于照明、显示或图形处理的差异，颜色、饰面或包装可能与收到的产品不同。这些差异不能引起任何索赔或赔偿。该平台保留根据地理位置、订购量或客户历史记录限制、暂停或拒绝访问某些产品或服务的权利，无需提供任何理由。所有描述、价格和报价均可能随时更改，由平台或合作卖家自行决定。
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不提供任何明示或暗示的符合性、质量、可用性或满意度的保证。产品和服务按“原样”提供，由相关卖方全权负责。除非另有说明，平台上提供的产品均视为二手、收藏或翻新物品。它们的状况、产地或包装可能有所不同，但这并不构成缺陷。除非明确说明，这些产品不附带制造商的保修或真品证书。

订阅和定期费用：某些服务或福利可能以订阅的形式提供。通过订阅，您授权我们的支付服务提供商以加密形式存储您的支付信息，并在每个续订期自动进行定期提款。订阅会自动续订并保持有效直至终止。如果提款失败，可能会进行额外的自动尝试。平台保留随时暂停或取消订阅的权利。除非另有说明，订阅不具有约束力，可以随时通过联系支持人员取消。任何取消请求将在最多 48 个工作小时内处理。对于已经开始的期间或未使用服务的情况，可能不需要退款。

第 6 部分 - 账单和账户信息的准确性

我们保留随时且无需事先通知以任何理由拒绝、限制或取消任何订单的权利，包括涉嫌异常行为、企图欺诈、交付或账单信息不一致，或被视为与我们的分销政策不一致的活动。这些限制可能适用于与同一客户帐户、同一张支付卡、同一 IP 地址或同一送货地址相关的一个或多个订单。如果订单被修改或取消，我们可能会（但没有义务）尝试通过订购过程中提供的联系信息联系客户。严禁以转售、重新分配或物流优化为目的的订单，否则可能会被自动阻止。客户同意为所有订单提供准确、最新和完整的信息。这包括送货地址、电子邮件地址、电话号码和付款信息。若出现信息不准确或未能更新，导致处理或交付失败，平台不承担任何责任。付款的管理、安全和验证仅由经批准的第三方支付提供商提供。该平台不会直接处理或存储任何银行数据。对于与交付或退货条件相关的任何疑问，请参阅相关卖家的具体政策。

第 7 部分 - 可选工具

平台上可访问的某些功能可能依赖于独立第三方提供的工具或服务，我们对此没有技术、编辑或法律控制权。这些工具按“原样”和“可用”提供，不保证任何操作、兼容性、准确性或安全性。使用它们的风险由您自行承担，并由您自行承担责任。因使用这些第三方工具而导致的任何故障、损坏、数据丢失或纠纷均不能归咎于平台或其运营商。您有责任直接从相关提供商处了解上述工具的一般使用条件，并自由决定是否使用它们。可能会随时添加新功能、服务或集成。除非另有说明，这些要素也将受这些一般条件的约束，不保证或承担连续性的义务。

第 8 条 - 第三方链接

我们平台的某些页面、产品描述或部分可能包含指向第三方运营的网站、服务或资源的超链接，这超出了我们的控制范围。提供这些链接仅用于提供信息或功能目的，其存在并不构成对其内容或运营商的验证、批准或正式关联。本平台不核实、监督或保证该等第三方网站或其商业行为的准确性、可靠性或合法性。访问这些链接的风险由您自行承担。对于通过第三方网站进行的任何交易而引起的任何损害、伤害、延误、欺诈或纠纷，我们不承担任何责任。您有责任在采取任何行动之前仔细阅读相关第三方网站的条款和条件以及政策。任何有关第三方产品或服务的退款请求、投诉或疑问都应直接向相关网站的运营商提出。在任何情况下，平台均不对与外部互动相关的后果负责。
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第 9 条 - 评论、反馈和其他意见

任何反馈、评论、推荐或建议，无论是征求的还是自发的，通过我们的平台或任何其他渠道（电子邮件、表格、社交网络等）传输的，均可由平台自由使用、修改、删除、利用或复制，无需补偿、事先授权或通知。您放弃对您提交给我们的内容的任何版权、归属或报酬的主张。如果我们自行认为用户发布的任何内容具有冒犯性、不准确、有损我们的形象、违反法律或根本不相关，我们保留在不另行通知或说明理由的情况下删除或隐藏该内容的权利。用户生成的内容（观点、评分、评论）由作者全权负责，并不反映平台的观点。我们对网站内或网站外第三方发布的任何内容不承担任何责任。您同意不发布任何包含诽谤、非法、仇恨、商业、恶意或误导性材料的内容。您还同意不冒充、创建虚假个人资料或使用虚假电子邮件地址发表评论。任何试图通过辱骂性公开评论、不公正报道或诽谤活动损害平台声誉的行为都可能导致起诉。

第 10 条 - 个人信息

您在使用我们的平台（订单、注册、表格、订阅等）时提供的个人数据将根据我们的隐私政策进行处理，点击此处即可查看。通过访问网站或完成订单，您明确同意将您的数据传输给我们在不同国家（包括欧盟以外）运营的技术服务提供商和合作伙伴，以用于物流处理、通信、支持或客户关系管理。平台不保证该等数据的本地化托管，也不承担根据客户所在司法辖区的具体法律进行托管或处理的任何义务。所使用的技术工具（电子邮件提供商、托管服务提供商、支持模块或第三方 CRM）可确保这些数据的处理、安全、导出或删除。任何访问、更正或删除的请求必须以电子方式发送至我们隐私政策中提到的联系地址，并将在合理的时间内进行处理。
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第 11 条 - 错误、不准确和遗漏

尽管我们努力保持信息的准确性，但网站或相关服务偶尔仍可能包含错误、不准确或遗漏，特别是涉及以下方面：产品描述、价格、促销、运输成本、指示性交货时间、可用库存或任何其他显示内容。我们保留随时纠正任何错误或不准确之处、修改或更新信息，甚至取消已验证的订单（如果后者基于错误数据）的权利，恕不另行通知。即使在订单登记或付款后，这些修改仍可能适用。在这种情况下，可能会根据具体情况考虑部分或全额退款。除非法律要求，否则我们没有义务更新、修改或澄清网站或其服务上的信息。任何部分出现的更新日期并不保证其中的所有数据都已被修改。用户明确承认，网站内容仅供参考，不具有合同目的，不能构成索赔、赔偿或争议的依据。
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第 12 条 – 禁止使用

除了本一般条款中提到的限制之外，严禁将我们的网站、我们的服务或任何相关内容用于可能损害平台、其运营商、其用户或其合作伙伴的目的或情况。因此，您同意不在以下情况下使用本服务（非详尽列表）：（a）实施或煽动任何非法活动或被您所在司法管辖区或卖方所在地法律禁止的活动； (b) 试图通过协同行动、举报、诽谤或公开发表等方式损害平台声誉； (c) 规避、拆卸、探索或破坏平台的技术或安全系统； (d) 提交虚假信息、欺骗数据或任何误导性内容； (e) 收集或试图访问属于其他用户的个人数据； (f) 盗用身份或模拟订单，目的是随后质疑其有效性（信用卡欺诈、退款、恶意测试）；(g) 自动执行网站操作（抓取、竞争分析、注入、机器人）；(h) 访问或传输被视为淫秽、仇恨、威胁、歧视或非法的内容。任何违反、试图违反或涉嫌违反上述任何一项的情况，均授权平台在未经事先警告的情况下删除任何有关的访问、订单或帐户，并采取任何被认为必要的预防或纠正措施，包括永久禁止访问平台。

第 13 条 - 免责声明和责任限制

访问该网站、使用所提供的服务以及购买任何产品均由您自行承担责任。我们不以明示或暗示的方式保证性能、可靠性、合规性或可用性。服务、信息、内容和产品均按“原样”和“可用”提供，不提供任何形式的担保，包括但不限于对适销性、适用于特定用途、不侵权、耐用性、物流可用性或法规遵从性的任何默示担保。该平台不保证访问该服务的连续性、快速性、安全性或无错误性。中断、修改或暂停可能随时发生，无需通知，包括在订单确认后。在任何情况下，平台、其运营商、合作伙伴、第三方卖家、技术服务提供商或代表均不对任何直接或间接损害承担责任，包括但不限于：营业额损失、数据丢失、活动中断、延误、无法访问、无法交付、海关封锁或与产品或服务相关的不满意。无论索赔依据是什么（合同、侵权、民事或其他），即使在存在疏忽或事先知道损害可能性的情况下，此限制均适用。在不允许完全免除责任的司法管辖区，平台的责任将仅限于用户在相关交易中支付的总金额，并且仅限于适用法律严格要求的范围。

第 14 条 — 赔偿

您同意赔偿、辩护并使我们的母公司、子公司、附属公司、合作伙伴、高级职员、董事、代理人、承包商、许可人、服务提供商、分包商、供应商、实习生和员工免受任何第三方因您违反本服务条款或引用的文件而提出的任何索赔或要求（包括合理的律师费），或因您违反任何法律或第三方的权利而产生的任何索赔或要求。 用户明确放弃对平台提起集体、团体或联合诉讼的任何权利。任何索赔均须以个人身份在本文所定义的法院提出。

第 15 条 — 可分割性

如果本条款及细则的任何规定被有管辖权的法院认定为非法、无效或不可执行，则该规定应在香港适用法律允许的最大范围内执行，而不可执行的部分应被视为与本条款及细则的其余部分分离。此类分割不应影响其余条款的有效性、合法性或可执行性，其余条款仍应完全有效。
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第 16 条 — 终止

双方在终止日期之前产生的权利、义务和责任在本协议终止后仍应继续完全有效，适用于所有目的，包括发票、争议或合同责任。本条款和条件将一直有效，直至任何一方以书面形式正式终止，或只要您继续直接或间接使用本网站、其服务或工具。您可以通过我们的联系政策中提供的方式联系我们，请求终止您对服务的访问。终止使用该平台本身并不构成当前义务的正式终止。该平台保留自行决定并无需通知而限制或终止您访问全部或部分服务的权利，特别是在出现可疑行为、被视为不合规的活动或实际或推定不符合此处任何条款的情况下。如果终止，您仍需对终止生效日到期的金额承担全部责任，包括当前订阅、已承诺的订单或剩余费用。

第 17 条 – 完整协议

平台在某一时间未行使某项权利或未适用某项条款的事实，不能被解释为对该权利或本条款的明确放弃，也不能被解释为对其在以后使用该权利或条款的能力的限制。这些一般条款以及网站上发布的任何附加政策或通知构成您（用户）与我们（平台）之间的完整、排他和最终协议，取代所有先前的讨论、交流、协议或提议，无论是口头的还是书面的。这些条件的任何先前版本均不能优先于您使用该网站时有效的版本。如果起草过程中出现歧义或解释有争议，则任何条款均不得被解释为损害起草文件的一方，即平台运营商的利益。

第 18 条 — 适用法律

本一般条款以及用户与平台之间的所有服务、交易和合同关系均受香港现行法律管辖并依其解释。如发生任何性质的争议、诉讼、索赔或程序，均由香港法院专属管辖，明确排除任何其他司法管辖区，即使有多名被告或第三方索赔。任何在上述定义以外的司法管辖区提起的诉讼均视为不予受理及滥用，且用户须承担平台所产生的所有辩护、代理及诉讼费用。
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第19条 - 使用条款的修改
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您可以随时在此页面获取这些条款和条件的最新版本。我们保留随时自行决定修改、更新或替换本条款和条件的全部或部分（包括任何相关政策）的权利，且无义务单独通知您。您有责任定期查看此页面以了解任何更改。在条款和条件发生任何变更后，如果您继续访问、使用或在网站上订购，则表示您承认您已阅读并完全接受这些变更。如果您在网站在线发布后继续使用本网站，则有关后续修改的任何争议均不予受理。
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第 20 条 - 联系方式

有关服务条款的问题应通过我们的联系表发送给我们。

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TERMS OF USE OVERVIEW

This website is operated by a business entity registered outside the European Union. Throughout the site, the terms "we", "us", and "our" refer to the technical operator of the platform, accessible via the URL https://foot-outlet.net. Contact email: support@foot-outlet.net.

By accessing this site and/or making a purchase, you are using our "Service" and agreeing to be bound by these Terms of Use, including all policies, notices, and conditions posted here or accessible by hyperlink. These terms apply to all users, including, without limitation, visitors, vendors, buyers, third-party sellers, or contributors of content.

The platform acts exclusively as an interface connecting end users and external vendor partners. The site operator does not guarantee the products, services, delivery times, or information provided by the listed vendors or partners.Please read these terms and conditions carefully before browsing or engaging in any transaction. By accessing any part of the site, you confirm that you accept all of these terms.
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If you do not accept all of these terms and conditions, you must not access the site or use its services.Any new tools or features integrated into the site will also be subject to these Terms and Conditions. We reserve the right to modify, replace, or update all or part of these Terms and Conditions at any time without notice. It is your responsibility to check this page regularly.By continuing to use this site after any changes have been posted, you confirm that you accept these changes.

SECTION 1 – TERMS OF USE OF THE ONLINE STORE

By accessing the platform, you confirm that you are of legal age according to the applicable laws in your country of residence and that you authorize your minor dependents to browse this site under your responsibility.

Use of the site is strictly reserved for personal and non-commercial use. It is your responsibility to ensure that access to and use of the services offered are legally permitted in your jurisdiction. The platform cannot be held responsible if certain products or services offered by listed sellers violate local or international regulations in your country. Any attempt at misappropriation, misuse, or technical disruption (code injection, virus, etc.) will result in the immediate and irreversible suspension of all access to the site. The operator reserves the right to block, without notice, any user or IP address suspected of attempting circumvention, fraud, or improper use.

SECTION 2 – GENERAL CONDITIONS

We reserve the right, at our sole discretion, to refuse access to any user at any time, without justification or prior notice, particularly in the event of abusive behavior, suspicious activity, or technical or legal incompatibility with our services. You understand that the data you transmit (with the exception of banking data) may circulate unencrypted over various technical networks, or may be subject to necessary adaptations to ensure their routing and compatibility between systems. Payment data is always processed through secure third-party providers and is never stored directly on our servers. It is strictly prohibited to copy, reproduce, resell, or exploit, in whole or in part, any portion of the platform, any associated service, or any contact without the prior written authorization of the operator. Any attempt at automated data mining, competitive analysis, or unauthorized use of our tools or content will be considered a violation of these terms and may result in prosecution or permanent banishment. Section headings are for informational purposes only and do not limit the scope of the associated provisions.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy, completeness, or timeliness of the information published on this site. All content, images, descriptions, prices, delivery times, or availability are provided for informational purposes only. They do not constitute a contractual commitment or an implicit or explicit guarantee on our part. The elements displayed may be subject to variation depending on the third-party vendors listed, geographic location, or the period of consultation. Some content may also reflect historical or promotional data not applicable at the time of browsing. You agree to use this site at your own risk, understanding that we are not the direct issuer of the information displayed and that its updating may depend on external partners. We reserve the right to modify, suspend, or remove any content from the site at any time and without notice. It is your responsibility to verify the accuracy or relevance of the information yourself according to your situation before making any decision or ordering.

SECTION 4 – SERVICE AND PRICE CHANGES

Prices displayed on the site are in euros excluding taxes (VAT), unless otherwise indicated. Final amounts may vary depending on location, payment methods, or the policies of listed third-party sellers. We do not collect, declare, or remit any VAT, local taxes, or customs duties. It is each customer's responsibility to verify, declare, and fulfill any applicable tax or customs obligations in their country of residence. By placing an order, you acknowledge and accept this sole responsibility. We reserve the right to change prices, suspend, or discontinue any product or service at any time and without notice. These changes may be implemented by listed third-party sellers or platform partner operators. The platform shall not be held liable to the customer or any other third party in the event of price changes, updates, suspensions, or temporary or permanent interruptions of a product or service displayed on the site. In the event of a package being blocked, seized, or destroyed by customs authorities or any carrier, no compensation or indemnity may be demanded from the platform, which acts solely as a technical intermediary between buyers and sellers.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services offered on the platform may be accessible only online. Quantities are limited and may vary at any time without notice. Any return, exchange, or cancellation request is strictly subject to the conditions defined by the relevant third-party seller.

Some products may feature visual elements, names, or distinctive signs used for purely descriptive or aesthetic purposes. The platform does not own or claim any intellectual property rights over the trademarks mentioned, and has no official affiliation, authorization, or partnership with the corresponding rights holders.

We display visual content for illustrative purposes only. Due to differences in lighting, display, or graphic processing, colors, finishes, or packaging may differ from the product received. These differences cannot give rise to any claims or compensation.

The platform reserves the right to limit, suspend, or refuse access to certain products or services based on geographic location, order volumes, or customer history, without having to provide a reason. All descriptions, prices, and offers are subject to change at any time, at the discretion of the platform or its partner sellers.No guarantee of conformity, quality, availability, or satisfaction is provided, implicit or explicit.

Products and services are offered "as is," under the sole responsibility of the seller concerned.Unless otherwise stated, the products offered on the platform are considered pre-owned, collectible, or refurbished items.

Their condition, origin, or packaging may vary, but this does not constitute a defect. These products are not accompanied by manufacturer warranties or certificates of authenticity, unless explicitly stated otherwise.

Subscriptions and Recurring Payments:

Certain services or benefits may be offered as a subscription. By subscribing, you authorize our payment provider to store your payment information in encrypted form and to make automatic recurring payments at each renewal period.

Subscriptions are automatically renewable and remain active until canceled.In the event of a failed payment, additional automatic attempts may be made. The platform reserves the right to suspend or cancel a subscription at any time.

Unless otherwise stated, subscriptions are non-binding and can be canceled at any time by contacting support. All cancellation requests will be processed within a maximum of 48 business hours.

No refunds will be issued for periods already started or in the event of non-use of the service.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right, at any time and without prior notice, to refuse, limit, or cancel any order for any reason, including, without limitation, for suspected unusual behavior, attempted fraud, inconsistent shipping or billing information, or activity deemed inconsistent with our distribution policy.

These limitations may apply to one or more orders associated with the same customer account, the same payment card, the same IP address, or the same shipping address.If an order is modified or canceled, we may (but are not obligated to) attempt to contact the customer using the contact information provided during the ordering process.

Orders placed for the purpose of resale, redistribution, or logistics optimization are strictly prohibited and may be automatically blocked.The customer agrees to provide accurate, current, and complete information for all orders.

This includes the delivery address, email address, telephone number, and payment information. In the event of inaccuracy or failure to update, the platform declines all liability for processing or delivery failures. Payment management, security, and validation are handled exclusively by authorized third-party payment providers. No banking data is processed or stored directly by the platform.

For any questions related to delivery or return conditions, please refer to the specific policies of the relevant seller.

SECTION 7 – OPTIONAL TOOLS

Some features accessible on the platform may rely on tools or services provided by independent third parties, over which we have no technical, editorial, or legal control.

These tools are provided "as is" and "as available," without any guarantee of operation, compatibility, accuracy, or security. You use them at your own risk and under your sole responsibility.

No malfunction, damage, loss of data, or dispute resulting from the use of these third-party tools can be attributed to the platform or its operators.

It is your responsibility to inform yourself about the general conditions of use of these tools directly with the relevant providers and to freely decide whether or not to use them.

New features, services, or integrations may be added at any time. Unless otherwise stated, these elements will also be subject to these general conditions, without any guarantee or obligation of continuity.

ARTICLE 8 – THIRD-PARTY LINKS

Certain pages, product descriptions, or sections of our platform may contain hyperlinks to sites, services, or resources operated by third parties, beyond our control.These links are provided for informational or functional purposes only, and their inclusion does not constitute an endorsement, approval, or formal affiliation with their content or operator.

The platform does not verify, monitor, or guarantee the accuracy, reliability, or legality of these third-party sites or their business practices. Access to these links is at your own risk.We assume no liability for any damage, injury, delay, fraud, or dispute arising from any transaction made through a third-party site.

It is your responsibility to carefully review the terms and policies of the relevant third-party site before taking any action.

Any refund requests, complaints, or questions regarding a third-party product or service should be addressed directly to the operator of the relevant site. The platform shall not be held liable for any consequences related to external interaction.

ARTICLE 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Any feedback, comments, testimonials, or suggestions, whether solicited or spontaneous, submitted via our platform or any other channel (email, form, social media, etc.), may be used, modified, deleted, exploited, or reproduced freely by the platform, without obligation of compensation, prior authorization, or notification.You waive any claim to copyright, attribution, or remuneration for the content you submit to us.

We reserve the right, without notice or justification, to remove or hide any content posted by a user if we believe, in our sole discretion, that it is offensive, inaccurate, damaging to our image, contrary to the law, or simply irrelevant.User-generated content (reviews, ratings, comments) is solely the responsibility of its author and does not reflect the opinion of the platform.

We assume no responsibility for content posted by third parties on or off the site.You agree not to post content containing defamatory, illegal, hateful, commercial, malicious, or misleading material.

You also agree not to impersonate, create false profiles, or use false email addresses to post comments.Any attempt to damage the platform's reputation through abusive public comments, unjustified reporting, or defamatory activity may result in legal action.

ARTICLE 10 – PERSONAL INFORMATION

The personal data you provide when using our platform (order, registration, form, subscription, etc.) is processed in accordance with our Privacy Policy, available by clicking here. By accessing the site or completing an order, you expressly consent to the transmission of your data to our technical service providers and partners operating in various countries, including outside the European Union, for the purposes of logistics processing, communication, support, or customer relationship management.

The platform does not guarantee localized hosting of this data, and assumes no obligation to host or process it in accordance with the specific laws of the customer's jurisdiction. The processing, security, export, or deletion of this data is ensured by the technical tools used (email providers, hosting providers, support modules, or third-party CRM). Any request for access, rectification, or deletion must be sent electronically to the contact address mentioned in our Privacy Policy and will be processed within a reasonable time.
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ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS.

Despite our efforts to maintain accurate information, the site or associated services may occasionally contain errors, inaccuracies, or omissions, particularly with regard to product descriptions, prices, promotions, shipping costs, delivery times, available inventory, or any other displayed content. We reserve the right, without prior notice and at any time, to correct any errors or inaccuracies, to modify or update information, or even to cancel an order already placed if it is based on incorrect information.

These changes may apply even after the order has been placed or payment has been made. In such cases, a partial or full refund may be considered, depending on the circumstances. We are under no obligation to update, amend, or clarify information on the website or its services, except as required by law. The inclusion of an updated date on any section does not guarantee that all information has been modified.

The user expressly acknowledges that the content of the website is provided for informational purposes only and is not contractually binding, and cannot constitute a basis for claims, compensation, or litigation.

ARTICLE 12 – PROHIBITED USES

In addition to the restrictions mentioned in these General Terms and Conditions, it is strictly prohibited to use our site, our services, or any associated content for purposes or under circumstances that may harm the platform, its operators, its users, or its partners.

As such, you agree not to use the Service in the following cases (non-exhaustive list):

(a) to commit or incite any activity that is illegal or prohibited by applicable law in your jurisdiction or that of the seller;
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(b) to attempt to harm the reputation of the platform through concerted actions, reporting, defamation, or public postings;
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(c) to circumvent, disassemble, explore, or disrupt the platform's technical or security systems;

(d) to submit false information, spoofed data, or any misleading content;

(e) to collect or attempt to access personal data belonging to other users; (f) to impersonate or simulate an order with the aim of subsequently contesting its validity (card fraud, chargeback, malicious testing);

(g) to automate actions on the site (scraping, competitive analysis, injections, botting);

(h) to access or transmit content considered obscene, hateful, threatening, discriminatory, or illegal.

Any violation, attempted violation, or suspected violation of any of these conditions will authorize the platform to terminate any access, order, or account concerned without prior warning, and to take any preventive or corrective action deemed necessary, including permanent banning of access to the platform.

ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Access to the site, use of the services offered, and the acquisition of any product are at your sole risk. No commitment to performance, reliability, compliance, or availability is guaranteed, either explicitly or implicitly.

The services, information, content, and products are provided "as is" and "as available," without warranty of any kind, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, non-infringement, durability, logistical availability, or regulatory compliance.

The platform does not guarantee that access to the service will be continuous, timely, secure, or error-free. Interruptions, modifications, or suspensions may occur at any time without notice, including after an order has been confirmed.Under no circumstances shall the platform, its operators, partners, third-party vendors, technical service providers, or representatives be liable for any direct or indirect damages, including, but not limited to, loss of revenue, loss of data, business interruption, delay, inability to access, non-delivery, customs holdup, or dissatisfaction with a product or service.

This limitation applies regardless of the basis of the claim (contract, tort, civil, or otherwise), even in cases of negligence or prior notice of the possibility of damage.In jurisdictions where total exclusion of liability is not permitted, the platform's liability will be limited to the total amount paid by the user in the relevant transaction, and only to the extent strictly required by applicable law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or third-party rights.

The user expressly waives any right to bring a class, collective, or joint action against the platform. Any claim must be brought only on an individual basis, before the courts defined herein.

ARTICLE 15 – SEVERABILITY

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law in Hong Kong, and the unenforceable portion shall be deemed severed from the remainder of the Terms and Conditions. Such severance shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect.

ARTICLE 16 – TERMINATION

The rights, obligations, and liabilities incurred by the parties prior to the termination date will continue in full force and effect after the termination of this agreement for all purposes, including billing, disputes, and contractual liabilities.

These Terms and Conditions will remain in effect until formal termination in writing by either party, or for as long as you continue to use the site, its services, or its tools, directly or indirectly.

You may request termination of your access to the services by contacting us using the methods provided in our contact policy. Discontinuing use of the platform does not, in itself, constitute a formal termination of your ongoing obligations.

The platform reserves the right, at its sole discretion and without prior notice, to restrict or terminate your access to all or part of the services, particularly in the event of suspicious behavior, activity deemed non-compliant, or actual or suspected non-compliance with any of the provisions herein. In the event of termination, you remain fully liable for all amounts due as of the effective date of termination, including any current subscriptions, orders placed, or outstanding fees.

ARTICLE 17 – ENTIRE AGREEMENT

The platform's failure to exercise a right or enforce a provision at any given time shall not be construed as a definitive waiver of that right or provision, nor as a limitation on its ability to exercise it at a later date. These Terms and Conditions, together with any additional policies or notices posted on the Site, constitute the complete, exclusive, and final agreement between you (the user) and us (the platform), superseding all prior discussions, exchanges, agreements, or proposals, whether oral or written.No prior version of these Terms and Conditions shall prevail over the version in effect at the time of your use of the Site. In the event of any ambiguity in the drafting or disputed interpretation, no provision shall be construed to the detriment of the drafting party, namely the platform operator.

ARTICLE 18 – APPLICABLE LAW

These Terms and Conditions, as well as all services, transactions, and contractual relations between the user and the platform, shall be governed by and interpreted exclusively in accordance with the laws in force in Hong Kong. In the event of any dispute, litigation, claim, or proceeding of any nature whatsoever, the courts of Hong Kong shall have exclusive jurisdiction, to the express exclusion of any other jurisdiction, even in the event of multiple defendants or third-party claims.Any action brought in a jurisdiction other than that defined above shall be deemed inadmissible and abusive, and the user shall be liable to bear all defense, representation, and procedural costs incurred by the platform.

ARTICLE 19 – CHANGES TO THE TERMS OF USE

The most recent version of these Terms of Use is available at any time on this page. We reserve the right, at our sole discretion and without individual notification, to modify, update, or replace all or part of these Terms of Use, including any associated policies, at any time.It is your responsibility to regularly review this page to stay informed of any changes. By continuing to access, use, or place an order on the Site after any changes to the Terms, you acknowledge that you have read and fully accept these changes.No dispute regarding a subsequent change will be admissible if you have continued to use the Site after it was posted online.
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ARTICLE 20 – CONTACT INFORMATION

Questions regarding the Terms of Use should be sent to us via our contact form.

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BLMK Trading HK Ltd.  
Suite 2103, 21/F, Tower 2, Lippo Centre,
89 Queensway, Admiralty,
Hong Kong