livraison
我们致力于快速安全地递送您的订单，
并与值得信赖的运输合作伙伴合作，确保您的体验顺畅。有关运输信息和条件，
请参阅以下详细信息。运输方式我们提供各种运输方式，以确保您的订单安全及时地送达。一旦您的订单被处理，
您将收到跟踪信息，以便随时了解货物的运输进度。请注意，交货时间和费用将根据目的地国家和选择的运输方式而有所不同。国际运输我们在全球范围内发货。交货时间和费用取决于目的地国家和当地海关政策。请注意，国际货运可能会因海关清关而延误，并且可能会产生海关费用，
具体取决于您所在国家/地区所使用的承运商。您可以通过电子邮件联系我们以获取更多信息。丢失或损坏的物品如果您的包裹缺少物品或损坏，请在交货后 7 天内联系我们提出索赔。请务必提供您的订单号、包装照片（如有损坏）、装箱单照片（丢失物品索赔）以及问题描述。 7 天后提交的索赔可能无法获得解决。包装损坏注意事项：我们始终致力于以良好的状态交付您的物品，
并且我们会仔细包装每个订单以确保它们安全到达。但请注意，如果包装在运输过程中损坏，但物品本身仍可正常使用，则不符合更换或退款的条件。如有任何疑问，请通过电子邮件联系我们的团队。已送达但未收到如果您的追踪显示您的包裹已被标记为“已送达”，但您尚未收到，请直接向承运人提出索赔。您需要向我们提供损失证明或承运人的正式索赔确认。自交货日期起 7 天后，
标记为已送达的包裹的索赔将不再有效。订单修改如果您希望修改订单，例如更改数量、地址或产品，我们可以在下订单后 12 小时内满足此请求。 12 小时后，订单可能已在发货过程中，将无法再进行修改。订单取消如果您想取消订单，我们可以在订单下达后 12 小时内处理取消。 12 小时后，订单可能已在发货过程中，
并且将无法再取消。如果您需要取消订单，请尽快与我们联系。一般信息订单将在 1-3 个工作日内处理并发货（周末和节假日除外）。您的订单发货后，我们将提供跟踪信息。如果您有任何疑问或需要帮助，请随时通过电子邮件联系我们的客户支持团队。我们在这里为您提供帮助！
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We are dedicated to delivering your orders quickly and securely, working with trusted shipping partners to ensure a smooth experience.
For shipping information and conditions, please see the details below.
Shipping Methods
We offer various shipping methods to ensure your order reaches you safely and promptly.
Once your order is processed, you will receive tracking information to keep you updated on your shipment’s progress. Please note that delivery times and fees will vary depending on the destination country and chosen shipping method.
International Shipping
We ship globally. Delivery times and fees will depend on the destination country and local customs policies. Please note that international shipments may experience delays due to customs clearance and might subject to customs fees depending on the carrier that will be used that is available on your country destination. You may contact us for more information via email.
Missing or Damaged Items
If your package is missing items or arrives damaged, please contact us within 7 days of delivery to file a claim. Be sure to provide your order number, photos of the packaging (if damaged), photo of the packing slip (missing item claims), and a description of the issue. Claims submitted after 7 days may not be eligible for resolution.
Note for Packaging Damage:
We always aim to deliver your items in great condition, and we carefully package every order to ensure they arrive safely. However, please note that if the packaging gets damaged during transit but the item itself remains fully functional, it won’t be eligible for a replacement or refund. For any questions, please reach out to our team via email.
Delivered but Not Received
If your tracking shows that your package has been marked as “Delivered,” but you have not received it, please file a claim directly with the carrier. You will need to provide us with the proof of loss or a formal claim confirmation from the carrier. Claims for packages marked as delivered will not be eligible after 7 days from the delivery date.
Order Modification
If you wish to modify your order, such as changing the quantity, address or product, we can accommodate this request within 12 hours of placing the order. After 12 hours, the order may already be in the shipping process, and modifications will no longer be possible.
Order Cancellation
If you wish to cancel your order, we can process the cancellation within 12 hours of the order being placed. After 12 hours, the order may already be in the shipping process, and cancellations will no longer be possible. Please reach out to us as soon as possible if you need to cancel your order.
General Information
Orders are processed and shipped within 1-3 business days (excluding weekends and holidays). Tracking information will be provided once your order has shipped. If you have any questions or need assistance, feel free to reach out to our customer support team via email. We’re here to help!
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BLMK Trading HK Ltd.
Suite 2103, 21/F, Tower 2, Lippo Centre,
89 Queensway, Admiralty,
Hong Kong
